Purchase summary
- Product
- Immediate access to a personalized digital tarot reading service, including additional eligible website readings while the service operates and the account remains eligible.
- Price
- US$1.00 charged once.
- Recurring billing
- None. This is not a subscription and does not renew automatically.
- Delivery
- Access begins after payment confirmation and required account sign-in.
Reasonable security, anti-abuse, and fair-use limits apply to additional website readings. Apple or Google may separately sell a one-reading in-app consumable; the store displays and controls that separate product.
General rule for delivered digital access
When you complete payment, you request immediate performance of the digital service. Personalized reading content and account access can be made available promptly and cannot be returned in the same way as a physical product.
For that reason, a completed purchase is generally final after digital access begins. Dissatisfaction with a card, interpretation, writing style, personal relevance, or conclusion you hoped to receive is not by itself a product defect. Tarot is subjective entertainment and self-reflection, not a guaranteed result.
Problems we will review
Contact us if any of the following applies:
- Duplicate charge: the same intended purchase was charged more than once.
- Unauthorized transaction: you did not authorize the purchase.
- Non-delivery: payment succeeded but the paid digital access was not provided.
- Material technical defect: a reproducible service error prevents you from opening the paid content and we cannot provide a reasonable repair or replacement.
We may ask for the account email, transaction identifier, date of charge, and a short description or screenshot of the problem. Never email us your full card number, security code, password, one-time code, or government identification unless a legally required, secure process specifically requests it.
How approved refunds work
If a refund is approved, we submit it to the original payment method. Your bank or payment provider controls when the credit appears. Refunded, reversed, or successfully disputed purchases may no longer support paid access associated with that transaction.
Contacting us first can help resolve a technical or billing problem, but it is not a condition that limits any payment-dispute or consumer right provided by law.
App-store purchases
If a one-reading consumable is purchased through Apple or Google rather than the MysticProfile website, that store may control payment processing and refund decisions. Use the purchase-history or refund process offered by the store where the charge occurred. A store consumable does not automatically include the separate website-access entitlement.
Your legal rights
Nothing in this policy waives rights that cannot legally be waived. Applicable law may provide rights for unauthorized charges, billing errors, defective digital services, or other circumstances. Those rights remain available even if this policy describes a purchase as generally final.
The United States Federal Trade Commission’s three-business-day Cooling-Off Rule generally covers certain sales made at a consumer’s home, workplace, or temporary location; it is not a general cancellation period for ordinary online digital purchases. This statement does not limit any separate right that applies to your transaction or location.
Request help
Email WHITE LIFE LLC at [email protected]. Include the account email, approximate transaction date, and a short explanation. Do not include sensitive payment credentials.
Contact purchase support